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The Critical Communications Review - Inrico PoC-DMR Solution Enhances Communications in Major Tourism Resort

Source: The Critical Communications Review | Gert Jan Wolf editor

Inrico has recently delivered customized integrated broadband-narrowband radio communication solutions to a prominent coastal tourist attraction in Shenzhen, China. motorola dp4801 vhf

Inrico has recently delivered customized integrated broadband-narrowband radio communication solutions to a prominent coastal tourist attraction in Shenzhen. After undergoing renovation and upgrades at the end of 2021, the attraction officially reopened for trial operation during the International Labor Day holiday this year. Encompassing an expansive area of 3.9 square kilometers and welcoming tens of thousands of tourists daily during peak season, the site encountered significant communication and operational challenges.

Inrico’s wireless radio communication solution, including the IRC380 smart hybrid radio, PD660 DMR radio, and the iConvNet App, were deployed as the solution stands out for its vast coverage, easy deployment and flexible management, low latency, and more.

During the daily patrol of tourism areas, Inrico’s solution provides an intelligent patrol function with NFC or GPS-based clock-in options, effectively optimizing scenic patrol management. In addition, the dispatcher can flexibly configure the check-in points and patrol routes as required.

Once an amusement facility is found to require repair, the manager assigns a job ticket to maintenance technicians for a detailed inspection. IRC380 radios enable technicians to capture and upload text, pictures, and videos from the field to the dispatch center, facilitating better-informed and faster task execution for an enhanced customer experience.

Emergency response is a key requirement for intercom communications at seaside resorts. With the SOS feature, lifeguards can swiftly alert dispatchers to any visitor in danger, enabling quick location pinpointing and reinforcements. The dispatching console receives man-down or stationary alarms if staff encounter danger or if the radio is inactive for an extended period. Additionally, the lone worker function transmits voice, video, and positioning information to the dispatch console, ensuring constant monitoring of staff status. Moreover, setting up geofence can trigger an alarm if an employee mistakenly enters a dangerous area, providing an extra layer of safety for the staff. 

A spokesperson of the resort said:

"The cutting-edge communication solution from Inrico has revolutionized our communication system. It enables us to wholeheartedly focus on priority tasks without any distractions."

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