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Switch to a Cleaner, Smarter, Safer Water Heater – City of Palo Alto, CA

The City is offering expert help to get you permits, installers, and rebates worth thousands of dollars to install a better water heater.

What Your Neighbors Are Saying: "Joining the heat pump water heater program was a step towards aligning my lifestyle with my environmental values. The process was smooth, and the benefits were immediate. I’m not just enjoying a top-notch water heating system; I’m part of a movement towards a more sustainable Palo Alto." — Nancy R. Hybrid Heat Pump

Switch to a Cleaner, Smarter, Safer Water Heater – City of Palo Alto, CA

Enjoy savings with the City’s program. Save up to $6,200 by signing up for our full-service program or gain rebates to do it yourself.

With the City of Palo Alto by your side, replacing aging water heaters is a breeze. We handle the permits, contractors, and installation for you.

New heat pump water heaters run on electricity, not gas. By themselves, they don’t produce any pollution in your garage. Powered by clean energy, they also eliminate greenhouse gasses in our community. Spare the air everywhere.

Upgrading an accessory dwelling unit (ADU) or renovating your home? Get the expert advice and qualified installers you need to work swiftly through the project. What’s more, help ensure the permit you need comes through at the right time.

Heat pump water heaters in our program automatically detect water leaks. Get alerts directly on your phone. You can even schedule your water to be preheated when solar power is abundant and City utility rates will be lower.

Rather than burn gas to generate heat directly, heat pump water heaters use electricity to move heat from one place to another. They actually create two to three times as much heat for the energy put in as a classic water heater. Call us to learn more.

What Your Neighbors Are Saying: "I was fortunate to stumble on this program and what really sold me was its environmental impact. The entire process was straightforward and satisfying. I'm glad I made this choice." — Dexter G.

Heat Pump Water Heater FAQs

Looking to install a water heater on your own? Apply for a rebate

Find more resources for going electric.

CALL (650) 713-3411, EMAIL switch@cityofpaloalto.org, or ANSWER four easy questions to get started. 

We’ll reach out ASAP to get you everything you need.

“I got my old water heater replaced very conveniently and am glad to be helping the environment. The result was well worth it. I'm very pleased with the experience." — Tong C.

Switch to a Cleaner, Smarter, Safer Water Heater – City of Palo Alto, CA

8kw Air Source Heat Pump 250 Hamilton Avenue Palo Alto, CA 94301